Important Notice: This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MapMyProject. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Introduction
Welcome to MapMyProject, a construction monitoring platform provided by Saffron Consulting Engineers. We are committed to protecting your privacy and handling your data in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our:
- • Web Application: Accessible at mapmyproject.saffronconsulting.net
- • Mobile Applications: Available on Google Play Store
- • Services: Construction monitoring, project management, and related features
By using MapMyProject, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.
Important: This policy is governed by Indian law and complies with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable regulations.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when using our services:
Account Information:
- • Name, email address, phone number
- • Company name and affiliation
- • Job title and role
- • Username and password (encrypted)
- • Profile information and preferences
Project and Construction Data:
- • Daily Progress Reports (DPR): Work descriptions, quantity measurements, zone information
- • Labor Records: Attendance, worker details, wage information
- • Material Data: Indent requests, consumption records, inventory data
- • Machinery Logs: Equipment usage, working hours, fuel consumption
- • Issue Reports: Problem descriptions, severity ratings, resolution status
- • Project Details: Project names, locations, descriptions, timelines, budgets
- • Zone Information: Zone definitions, groupings, chainage data, elevation data
Media Files:
- • Photos and images uploaded for issues, progress tracking, and documentation
- • Documents, drawings, and PDF files
- • Attachments and supporting materials
2.2 Information Collected Automatically
Device and Usage Information:
- • Device type, operating system, browser type
- • IP address and approximate location (city/country level)
- • Log data: access times, pages viewed, features used
- • App version, crash reports, performance metrics
Location Data:
- • GPS Coordinates: When you take photos or report issues, we capture precise GPS coordinates with your permission
- • Approximate Location: Derived from IP address for security and analytics
- • Location data is used to tag construction site activities and enhance project tracking
Analytics and Performance Data:
- • Google Analytics: Website traffic, user behavior, feature usage
- • Firebase Analytics: App performance, crashes, user engagement
- • Server logs: API calls, response times, error logs
2.3 Information from Third Parties
We may receive information from:
- • CRM System: If your organization uses our integrated CRM services
- • Authentication Providers: If you sign in using third-party services
- • Project Administrators: When they add you to projects or assign roles
| Data Category |
Purpose |
Retention |
| Account Information |
User authentication, communication, service delivery |
Account active + 3 years |
| Project Data |
Platform functionality, reporting, analytics |
Project duration + 7 years |
| Location Data |
Site tagging, project tracking |
Project duration + 7 years |
| Analytics Data |
Service improvement, performance monitoring |
26 months |
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- • Provide and maintain MapMyProject platform functionality
- • Process and display Daily Progress Reports, labor records, material indents, machinery logs, and issue reports
- • Enable project monitoring, scheduling, and zone management features
- • Generate reports, analytics, and dashboards for project stakeholders
- • Facilitate collaboration between team members and contractors
3.2 Communication
- • Send account notifications and service updates
- • Respond to your inquiries and support requests
- • Notify you about project activities, issues, and updates
- • Send important security alerts and policy changes
3.3 Service Improvement
- • Analyze usage patterns to improve features and user experience
- • Conduct research and development for new features
- • Monitor and analyze trends in construction project management
- • Optimize performance, speed, and reliability
3.4 Security and Compliance
- • Detect, prevent, and address fraud, abuse, and security incidents
- • Verify user identity and prevent unauthorized access
- • Comply with legal obligations and regulatory requirements
- • Enforce our Terms of Use and other policies
3.5 Business Operations
- • Process payments and manage subscriptions
- • Maintain accurate billing and accounting records
- • Conduct internal audits and quality assurance
- • Fulfill contractual obligations with clients
We do NOT: Sell your personal data to third parties, use your data for unrelated advertising, or share your project data with competitors.
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Within Your Organization
- • Team Members: Project data is shared with authorized users within your company/project team
- • Administrators: Company admins can view and manage user accounts and project data
- • Role-Based Access: Data visibility is controlled by assigned roles (Admin, Manager, Engineer, Contractor, View-Only)
4.2 Service Providers
We engage trusted third-party service providers to assist with our operations:
- • Cloud Hosting: DigitalOcean (Singapore) - Infrastructure and database hosting
- • Authentication: Firebase (Google) - User authentication and security
- • Analytics: Google Analytics - Usage statistics and performance monitoring
- • Maps: MapBox Maps API - Location services and mapping features
- • Email Services: For sending notifications and transactional emails
- • Payment Processing: For handling subscription payments (if applicable)
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- • Court orders, subpoenas, or legal processes
- • Government or regulatory investigations
- • Requests from law enforcement agencies
- • Protection of our rights, property, or safety
- • Prevention of fraud or illegal activities
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change via email or prominent notice on our platform.
4.5 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Important: We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Storage and Security
5.1 Where We Store Your Data
- • Primary Storage: DigitalOcean data centers in India (for Indian users) and USA
- • Backup Storage: Encrypted backups stored in secure cloud locations
- • Database: PostgreSQL databases with encryption at rest
- • File Storage: Secure cloud storage for photos and documents
5.2 Security Measures
We implement industry-standard security practices:
Technical Safeguards:
- • SSL/TLS encryption for all data transmission
- • AES-256 encryption for data at rest
- • Multi-factor authentication for admin accounts
- • Regular security audits and penetration testing
- • Automated vulnerability scanning
Operational Safeguards:
- • Access controls and role-based permissions
- • Employee background checks and training
- • Incident response procedures
- • Regular security awareness training
- • Secure development practices (DevSecOps)
5.3 Data Retention
We retain your data for as long as necessary to provide services and comply with legal obligations:
- • Account Data: Retained while account is active and for 3 years after deactivation
- • Project Data: Retained for project duration plus 7 years (as required by Indian construction regulations)
- Non-Payment: Data retained for 60 days after payment failure, then permanently deleted
- • Analytics Data: Anonymized and retained for 26 months
- • Backup Data: Retained according to our backup retention policy
6. Data Loss and Backups
Important Disclaimer: While we implement robust backup systems, we cannot guarantee against data loss due to unforeseen circumstances.
6.1 Our Backup Systems
- • Daily automated backups of all databases
- • Weekly full backups with point-in-time recovery
- • Offsite backup storage in multiple geographic locations
- • Encrypted backup files with integrity verification
- • Regular backup testing and restoration drills
6.2 Potential Data Loss Scenarios
Despite our best efforts, data loss may occur due to:
- • Hardware failures or natural disasters
- • Cyber attacks or security breaches
- • Human error or accidental deletion
- • Software bugs or system failures
- • Force majeure events beyond our control
- • Third-party service provider issues
6.3 Your Responsibilities
You are solely responsible for maintaining your own backup copies of critical project data. We strongly recommend:
- • Exporting important reports and data regularly
- • Maintaining local copies of critical documents
- • Using the platform's export features for data portability
- • Documenting important project information externally
6.4 Recovery Procedures
In the event of data loss:
- • We will notify affected users within 24 hours
- • Restore data from the most recent backup
- • Provide status updates during recovery
- • Assist with data reconstruction where possible
- • Document the incident and preventive measures
Best Practice: Regularly export your project data and maintain independent backups to minimize risk.
7. Your Rights and Choices
Under Indian law (DPDP Act 2023) and our commitment to transparency, you have the following rights:
7.1 Access and Portability
- • Request a copy of your personal data in a structured, machine-readable format
- • Access your account information and project data
- • Receive information about how your data is processed
7.2 Correction and Updates
- • Update your account information and preferences
- • Correct inaccurate or incomplete personal data
- • Modify project data within your permissions
7.3 Deletion and Erasure
- • Request deletion of your personal data (subject to legal requirements)
- • Delete your account and associated data
- • Remove uploaded content and media files
- • Withdraw consent for data processing
7.4 Consent Withdrawal
- • Withdraw consent for optional data processing
- • Opt-out of marketing communications
- • Disable location tracking in app settings
7.5 Objection and Restriction
- • Object to data processing for certain purposes
- • Request restriction of data processing
- • Limit automated decision-making
7.6 How to Exercise Your Rights
To exercise any of these rights, contact us at:
- • Email: design@saffronconsulting.net
- • Phone: +91 8951773292
- • Through the app: Settings > Privacy > Data Rights
- • Response time: Within 30 days as required by DPDP Act
Note: Some rights may be limited by legal obligations or legitimate business needs.
8. Third-Party Services
MapMyProject integrates with third-party services that have their own privacy policies:
8.1 Google Services
- • Firebase: Authentication, crash reporting, and analytics
- • Google Analytics: Usage statistics and performance monitoring
- • MapBox Maps: Location services and mapping features
8.2 DigitalOcean
- • Cloud infrastructure and data hosting
- Data stored in DigitalOcean's Singapore data center
- Secure data centers with compliance certifications
8.3 External Links
Our platform may contain links to external websites (e.g., support documentation, partner sites). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any information.
9. Cookies and Tracking Technologies
9.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services.
9.2 Types of Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Authentication, security, basic functionality |
Session/1 year |
| Analytics Cookies |
Usage tracking, performance monitoring |
26 months |
| Functional Cookies |
Preferences, language settings |
1 year |
9.3 Managing Cookies
- • Browser settings to block or delete cookies
- • App settings to control tracking permissions
- • Opt-out links for analytics services
9.4 Mobile App Tracking
- • Device identifiers can be managed in device settings
- • Analytics tracking can be disabled in app preferences
- • Push notification permissions are optional
10. International Users
MapMyProject is operated from India and primarily serves the Indian construction industry. However, we may have users from other countries.
10.1 Data Transfers
- • Data may be transferred to and processed in India and USA
- • Transfers comply with Indian data protection laws
- • International transfers use appropriate safeguards
10.2 Compliance
We strive to comply with international data protection standards including:
- • GDPR principles for EU users
- • CCPA requirements for California residents
- • Other applicable international privacy laws
11. Children's Privacy
MapMyProject is NOT intended for children under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at design@saffronconsulting.net. We will delete such information from our systems.
Our services are designed for professional use by construction industry personnel and should only be accessed by adults.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
12.1 Notification of Changes
- • Email notification to registered users
- • In-app notifications and banners
- • Prominent notice on our website and platform
12.2 Your Options
If you disagree with changes to this policy, you may:
- • Stop using the service
- • Request deletion of your account
- • Contact us to discuss concerns
Continued use of MapMyProject after changes take effect constitutes acceptance of the updated policy.
13. Indian Legal Compliance
13.1 Digital Personal Data Protection Act, 2023
We comply with the DPDP Act 2023 by:
- • Obtaining consent for data processing
- • Providing data portability options
- • Implementing data minimization practices
- • Maintaining data security and breach notification procedures
- • Appointing a Data Protection Officer
- • Conducting Data Protection Impact Assessments
13.2 Information Technology Act, 2000
We adhere to provisions of the IT Act 2000 regarding:
- • Reasonable security practices for sensitive personal data
- • Data retention and destruction policies
- • Breach notification requirements
- • Grievance redressal mechanisms
13.3 Intermediary Guidelines
As a platform provider under the IT Act:
- We provide a platform for data storage and processing
- We do not host, display, or modify user-generated content
- We cooperate with law enforcement when legally required
- We maintain records for law enforcement access
- User submissions through our website forms are captured via Zoho CRM for customer relationship management
13.4 Jurisdiction and Dispute Resolution
- • Governing law: Republic of India
- • Jurisdiction: Courts in Bengaluru, Karnataka
- • Dispute resolution: Arbitration in Bengaluru
- • Language: English
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Response Time: We aim to respond to all privacy-related inquiries within 30 days as required by the DPDP Act 2023.
